Woodstone Cabinetry – Nashville


407 Harding Industrial Dr
Nashville, TN 37211

Call us at (615) 326-5811

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

It varies. We charge flat rates for our shipping based on your zip code in the contiguous United States. For orders outside of the contiguous United States, you can contact our shipping department to get a rate prior to ordering.

Which payment methods are accepted in the Online Shop?

We accept Mastercard, Visa, Discover, American Express, Paypal, and electronic checks.

What exactly happens after ordering?

RTA (Ready to Assemble) cabinets will be shipped to you within 2 business days of your order. If your cabinets need assembly, allow 7-10 business days.

All freight orders are individually packed in boxes, shrink wrapped, then placed on a pallet. 3-5 days is the standard shipping time, and you will receive a tracking number after the order has shipped. In the case of residential deliveries, the delivery company will give you a delivery window of between 3-4 hours the day before delivery. The shipping will include one delivery attempt, so please ensure that you are there to receive the shipment.

How secure is shopping in the Online Shop? Is my data protected?

Woodstone Cabinetry believes in upholding and maintaining the privacy of all of our customers. To that end, we have placed SSL technology on our site as well as instituted other security measures. Your browser will be able to confirm this security for you, usually to the left of the URL bar. See your browser’s instructions for more details.

What exactly happens after ordering?

Before an order is processed, full payment is required. Once the order has been processed, no changes can be made. Make sure that your measurements are correct before placing your order. If you cancel your order prior to it being picked, there will be a 10% processing fee. If you cancel after the order has been picked, it will be subject to a 20% restocking fee.

Rush orders are available, simply email us at Woodstone Cabinetry and tell us your situation.

Do I receive an invoice for my order?

All orders must be paid in full through one of the accepted payment methods before it will be shipped.  You will receive an invoice via email once it is processed and a physical one at delivery.

SEND US AN EMAIL